Privacy policy

Collection of personal data


When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to "personal information" as any information that uniquely identifies an individual (including the information below). Please see the list below to learn more about what personal information we collect and why.

Device Information

Examples of personal information collected include: browser version, IP address, time zone, cookie information, what websites or products you visit, search terms, and how you interact with the website.
Purpose of Collection: To properly load the website for you and to perform website usage analysis in order to optimize our website.
Source of Collection: collected automatically when you visit our website using cookies, log files, web beacons, tags or pixels [ADD OR REPLACE OTHER TRACING TECHNIQUES USED].
Disclosure for marketing purposes: shared with our subcontractor Shopify [ADD OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
Ordering Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number [INSERT ANOTHER ACCEPTED PAYMENT TYPE]), email address, and phone number.
Purpose of Collection: to provide products or services to you in order to fulfill our agreement, to process your payment information, to arrange for shipping and provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risk or fraud, and, if consistent with preferences you have shared with us, to provide you with information or advertisements about our products or services.
Source of Collection: collected from you.
Disclosure for marketing purposes: shared with our Shopify processor [ADD TO ANY OTHER VENDOR WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE. SALES CHANNELS, PAYMENT SERVICES, SHIPPING AND DELIVERY APPLICATIONS].
Customer Support Information

Exemples de données personnelles collectées : [MODIFICATIONS DE CE QUI PRÉCÈDE OU INFORMATIONS COMPLÉMENTAIRES SI NÉCESSAIRE].
Objectif de la collecte : fournir une assistance à la clientèle.
Source de la collecte : données recueillies auprès de vous.
Divulgation à des fins commerciales : [AJOUTER AUX FOURNISSEURS UTILISÉS POUR FOURNIR UNE ASSISTANCE À LA CLIENTÈLE].
[PRÉCISEZ TOUTE AUTRE INFORMATION QUE VOUS RECUEILLEZ : DONNÉES HORS LIGNE, DONNÉES/LISTES DE MARKETING ACHETÉES].

[INSÉRER LA SECTION SUIVANTE SI UNE LIMITE D'ÂGE EST REQUISE].
Mineurs
Le Site n'est pas destiné aux personnes de moins de [INSÉRER L'ÂGE]. Nous ne collectons pas intentionnellement les informations personnelles des enfants. Si vous êtes un parent ou un tuteur et que vous pensez que votre enfant nous a fourni des informations personnelles, veuillez nous contacter à l'adresse ci-dessous pour demander la suppression de ces informations.


Partage des informations personnelles
Nous partageons vos informations personnelles avec des fournisseurs de services pour nous aider à fournir nos services et à respecter nos accords avec vous, comme décrit ci-dessus. Par exemple :

Nous utilisons Shopify pour gérer notre boutique en ligne. Pour en savoir plus sur la façon dont Shopify utilise vos informations personnelles, veuillez cliquer ici : https://www.shopify.com/legal/privacy.
Nous pouvons partager vos informations personnelles pour nous conformer aux lois et règlements applicables, pour répondre à une assignation, un mandat de perquisition ou toute autre demande légale d'informations que nous recevons, ou pour protéger nos droits de toute autre manière.
[FOURNIR DES INFORMATIONS SUR D'AUTRES FOURNISSEURS DE SERVICES].
[INCLURE LA SECTION SUIVANTE SI VOUS UTILISEZ LE REMARKETING OU LA PUBLICITÉ CIBLÉE].

Publicité comportementale
Comme décrit ci-dessus, nous utilisons vos informations personnelles pour vous fournir des publicités ciblées ou des messages marketing qui, selon nous, peuvent vous intéresser. Par exemple :
[We use Google Analytics to help us understand how our customers use the website. If you would like to learn more about how Google uses your personal data, please click here: https://policies.google.com/privacy?hl=en.You. You can also disable Google Analytics by clicking here: https://tools.google.com/dlpage/gaoptout.
[SPECIFY IF YOU USE A THIRD-PARTY MARKETING PROGRAM THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE]. We share information with our advertising partners about your use of the site, your purchases and your interaction with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
[SPECIFY OTHER ADVERTISING SERVICES USED]
For more information on how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education site at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt-out of targeted advertising by:

[INCLUDING LINKS TO OPT-OUT OF SERVICES USED. THE MOST COMMON LINKS ARE

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's Opt-Out Portal at http://optout.aboutads.info/.

Use of Personal Information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and notifying you of new products, services and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE].

Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal basis:

[SPECIFY ALL THOSE THAT APPLY TO YOUR BUSINESS].

Your consent;
The performance of the agreement between you and the website;
To comply with our legal obligations;
To protect your vital interests;
To perform a task in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the website, we keep your personal data on file unless you ask us to delete it. For more information on your right to erasure, please see the "Your Rights" section below.

Automated Decision Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), if the decision-making has a legal effect on you or significantly affects you.

We [do/do not] perform fully automated decision making that has a legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that contain elements of automated decision-making include:

A temporary list of IP addresses associated with repeated transaction failures. This exclusion list remains in place for a few hours.
A temporary list of credit cards associated with rejected IP addresses. This exclusion list will remain in place for a few days.
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU ARE SELLING PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT].

Selling personal information
Our website sells personal information as defined by the California Consumer Privacy Protection Act of 2018 ("CCPA").

[INSERT:

CATEGORIES OF INFORMATION SOLD;
INSTRUCTIONS ON HOW YOU CAN OPT OUT OF THE SALE;
IF YOUR COMPANY SELLS INFORMATION FROM MINORS (UNDER 16) AND YOU HAVE RECEIVED AFFIRMATIVE CONSENT;
IF YOU OFFER A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ABOUT THE NATURE OF THAT INCENTIVE].

Your Rights
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE].

GDPR
If you are a resident of the EEA, you have the right to access the personal data we hold about you, to transfer it to a new service and to request that your personal data be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below [OR FOLLOW OTHER INSTRUCTIONS FOR MAKING ACCESS, DELETION, DELETION AND PORTABILITY REQUEST].

Your personal data will initially be processed in Ireland and will be transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers are GDPR compliant, please see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[INCLUDE THE FOLLOWING SECTION IF YOUR COMPANY IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT].

CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below [OR INCLUDE OTHER INSTRUCTIONS FOR APPLYING FOR ACCESS, DELETION, AND PORTABILITY].

If you wish to designate an agent to submit these requests on your behalf, please contact us at the address below.


Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (for example, logging in and selecting your region). This means you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the site, such as whether they are first-time visitors or frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies needed to operate the store
Name Function
Used for administrator access.
_secure_session_id Used when browsing a storefront.
cart Used in connection with the shopping cart.
cart_sig Used in the context of the checkout.
cart_ts Used in the context of checkout.
checkout_token Used in the context of checkout.
secret Used in the context of payment.
secure_customer_sig Used in the context of customer login.
storefront_digest Used in the context of customer login.
_shopify_u Used to facilitate the updating of customer account information.
Reports and Analysis
Name Function
Tracking_consent Tracking preferences.
_landing_page Landing page tracking
_orig_referrer Landing page tracking
Shopify Analytics.
_shopify_s Shopify Analytics.
_shopify_sa_p Shopify marketing and SEO statistics.
_shopify_sa_t Shopify analytics related to marketing and referrals.
Shopify analytics.
Shopify analytics.
[SPECIFY OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE].

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are permanent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in a number of ways. Please keep in mind that deleting or blocking cookies may negatively impact your user experience and some parts of our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose to accept or decline cookies by using your browser's controls, which are often found in the "Tools" or "Settings" menu of your browser. You can find more information on how to change your browser settings or block, manage or filter cookies in your browser's help file or on websites such as www.allaboutcookies.org.

In addition, please note that blocking cookies does not completely prevent the sharing of information with third parties, such as our advertising partners. If you wish to exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track
Please note that due to the lack of a uniform industry understanding of how to respond to Do Not Track signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact
If you would like more information about our privacy practices, have questions, or wish to make a complaint, please contact us by email at [email address] or by mail at the contact information listed below:


Last updated: [DATE]
If you are not satisfied with our response to your complaint, you have the right to file your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [ADD CONTACT DETAILS OR WEBSITE OF THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]